Returns and Refunds

Our returns are free and easy. We hope you will love everything that you order from us but if something isn't quite right, you have 14 days to send it back to us.

We'll give you a full refund by the same method you used to pay, and we ask that items are returned clean, unworn and have all their tags on.

Make-up and skincare products cannot be returned for hygiene reasons.

Please not that items bought online cannot be refunded or exchanged in any of our stores.

Your return should take a maximum of 14 days to reach us and be processed. We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Once we have processed the return, you will receive a return confirmation email.

For further information please select your location on the list below.