Every garments, which can take 2-4 weeks depending on the complexity of the products, are made in Paris from up cycled fabric and tie dyed before metallic foil is hand-painted on each of them. For this reason, the colors and pattern’s placements on your ordered products might slightly differ from the pictures you are seeing online. We will make sure to forward you a picture of your finished product before shipping them.
Germanier offers free standard delivery on orders above 500 €. Please note that free shipping will be applied to your order at checkout.
Your shipping costs shall be calculated at the end of your order. However the usual rates are Europe 8 € / World 15 €
Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.
Pre-order garments may take 2-4 weeks to be shipped depending on the complexity of the products, are made in Paris from upcycled fabric, and tie-dye before metallic foil is hand-painted on each of them. For this reason, the colors and pattern’s placements on your ordered products might slightly differ from the pictures you are seeing online. We will make sure to forward you a picture of your finished product before shipping them.
The prices of products are expressed in Euros inclusive of taxes but excluding customs duties.
The Prices of Products are expressed in Euros, inclusive of taxes and excluding customs duties, for orders outside of the EU that shall be borne by the Customer.
For orders outside of the EU :
All applicable duties shall be borne by the customer. Unfortunately we cannot estimate how much duties you will pay but your local customs should be able to estimate the price.
Germanier cannot be held responsible for any action and/or costs and/or taxes and/or delays due to customs over which it has no control.
Returns and Refunds
Germanier has a 14-day return policy: you have 14 days from when your order is delivered to ship/postmark it back to our return center for a refund or exchange. Germanier will not cover your return costs as we believe in thinking twice before buying.
Any claim regarding the delivery of Product(s) must be submitted in 14 working days following receipt of the Product(s). They must be sent in their original condition (packaging, accessories, tag, etc.), using the documents provided in the parcel. If you need any further information, you can send an email to firstname.lastname@example.org
The Product(s) must be returned to:
97 rue d’Aboukir
Any parcel returned after the prescribed timeframe shall be refused and returned to the sender. No parcel returned as cash on delivery shipping shall be accepted, whatever the reason. The costs and risks pertaining to the return of Product(s) are borne by the sender.
In order for the customer service to accept the return, the Product(s) must be returned in full condition in its original packing, undamaged, with its label attached, not worn, accompanied by all of its accessories, and a copy of the purchase invoice.
The Customer shall not have to justify the reasons or pay penalties, with the exception of return costs and all potential customs duties.
Germanier cannot be held responsible in the event of loss, theft or damage of the parcel. Parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.
On receipt of the Product(s) returned by the Customer, the customer service shall send a confirmation of receipt of the Product by e-mail.